Business applications
Connect your existing operational systems and streamline the flow of information across business processes. Integration services complement the Metis private AI platform.
Integration Services
Supporting enterprise systems alongside the Metis operating platform.
Existing system integration
Traditional business-system integration and RPA services remain available as a separate engagement. Scope, system compatibility and delivery are agreed per project. Most organisations already run on a mix of core applications, and an AI platform delivers its value only when it works with them. Integration Services connects the systems you already use, removes repeated manual handling, and lets the Metis private AI platform work with the data and processes you already have.
Process automation
Automate repeatable steps with agreed exceptions, ownership and human review.
What business application integration covers
Connect once, so information moves between systems without being re-keyed.
ERP, CRM and operational systems
Connect ERP, CRM and other operational systems, including leading enterprise platforms, subject to project scope and compatibility.
Data mapping and transmission
Map and transmit data between systems, with monitoring and notifications when something fails.
Authentication and access control
Authentication and access control suited to your internal policies.
Job scheduling
Routine transfers run on time without manual effort.
Reports and charts
One view across systems for operations and management.
Typical examples
How integration and Metis work together day to day.
CRM logging
Customer contacts and full email threads logged automatically into the CRM, in the correct fields.
Invoice mapping
Received invoices mapped into the finance system after extraction by AI OCR.
Personalised replies
Customer and account context passed to the Messenger Agent, so replies are personalised and accurate.
Write-back of decisions
Approved decisions from a Metis workflow written back to the system of record.
How we approach process automation
Robotic process automation (RPA) suits stable, rule-based tasks that follow the same steps each time, such as copying data between screens, generating routine reports or sending standard notifications. We automate these steps and define in advance how exceptions are handled.
Choose the right processes
Choose processes that are repeatable and well-defined, and leave judgement-heavy work to people.
Agree exceptions up front
Agree what counts as an exception, who owns it and how fast it must be handled.
Keep humans in the loop
A human reviewer stays in the loop wherever a step carries financial, regulatory or customer risk.
Log every step
Each automated step is logged, so the process can be audited and improved.
How it works with the Metis platform
Integration Services and the Metis platform are separate engagements, designed to work together. A common pattern: Integration Services connects the existing systems, and Metis reads, checks and drafts from the documents and data that flow through them. Customer data stays within the private network, and internal systems are not exposed to the public internet.
Move data between systems
Integration Services connects and maps ERP, CRM and other applications. The Metis platform receives and returns data through governed connectors.
Automate repeatable steps
Integration Services provides RPA with agreed exceptions. The Metis platform provides agentic workflows for document-heavy, judgement-assisted work.
Handle sensitive content
Integration Services follows project security requirements. The Metis platform adds a private AI core with air-gapped deployment, audit trail and access control.
Keep humans accountable
Integration Services defines ownership and review. The Metis platform adds human approval gates and named reviewers.
Engagement model
Scope, delivery timelines and commercial terms are agreed per project.
1. Discovery
We review your systems, processes and constraints.
2. Scoping
We agree what will be connected or automated, which systems are compatible, and who owns each step.
3. Build and test
We configure the integration or automation and test it with real scenarios, including exception cases.
4. Go-live and support
We hand over with documentation and training, and support the first period of live operation.
Why choose Metis for integration
Integration and private AI from one accountable team.
One partner
Integration and private AI come from the same team, reducing hand-offs between suppliers.
Governed by design
Ownership, exceptions and human review are agreed before anything is automated.
Security first
Work follows the same principles as the Metis platform, including access control and audit trails; the platform is certified to ISO/IEC 27001 and ISO/IEC 42001.
No forced migration
We work with your existing software rather than replacing it.
Discuss your integration needs
To talk through your systems and processes, contact enquiry@metis.info.
Define your next step with Metis.
Discuss your operational priorities, deployment requirements and evaluation criteria with our team.
