Private AI for logistics.

Bring shipment documents, operational knowledge and customer enquiries into a source-grounded workflow, with commercial information governed by your organisation.

Book a demo

Keep information moving with every shipment

Logistics runs on documents, timing and exceptions: customs forms, bills of lading, delivery notes, delays and capacity changes. Metis ARX and AERIX help automate document reading and data entry, surface shipment exceptions and prepare timely communications.

Fragmented information

Bills of lading, manifests and invoices repeat information in different formats.

Repeated coordination

Document mismatches delay customs preparation and shipment handovers.

Evidence before action

Shipment exceptions trigger fragmented customer, supplier and carrier communications.

Accountable review

Route and capacity decisions depend on timely, reconciled operational information.

How Metis ARX helps

The mandatory private core brings document processing, source-grounded knowledge and reviewable workflows into your environment. These are workflow applications to scope against your systems, not a replacement for them.

Shipment document processing

Problem: Bills of lading, manifests and invoices repeat information in different formats.

Approach: DeepSight™ extracts fields from bills of lading, packing lists and invoices for staff to review and reconcile.

Benefit: Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

Customs preparation

Problem: Document mismatches delay customs preparation and shipment handovers.

Approach: Identify missing information and organise supporting documents before authorised staff approve a submission.

Benefit: Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

Operational knowledge

Problem: Shipment exceptions trigger fragmented customer, supplier and carrier communications.

Approach: Contexia™ retrieves answers from approved procedures, handling instructions and service agreements with source citations.

Benefit: Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

How Metis AERIX extends the private core

AERIX is the governed hybrid gateway, not a separate industry engine. ARX handles sensitive records and source retrieval; AERIX can route permitted non-sensitive parts of the following workflows, with policy controls and audit visibility. The routing scope is agreed during evaluation.

Customer enquiries

Problem: Document mismatches delay customs preparation and shipment handovers.

Approach: Prepare enquiry summaries and draft replies from approved information for customer-service review. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.

Benefit: Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

Shipment exceptions and communication

Problem: Shipment exceptions trigger fragmented customer, supplier and carrier communications.

Approach: Compare orders against invoices and manifests, flag discrepancies and route issues to the right team. Prepare shipment updates for customers, suppliers and carriers using connected operational records. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.

Benefit: Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

Route and capacity planning

Problem: Route and capacity decisions depend on timely, reconciled operational information.

Approach: Bring together available carrier, supplier and shipment information to support route, capacity and risk assessment. Planners review recommendations before changing operational commitments. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.

Benefit: Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

One workflow. Private and hybrid together.

An illustrative sequence for scoping with your team. Connections, permitted data and approval owners are defined before deployment.

  1. 01

    Bill of lading, invoice and shipment update

  2. 02

    ARX · extract and retrieve cited private evidence

  3. 03

    AERIX · route only permitted public-safe assistance

  4. 04

    ARX · assemble a source-linked draft

  5. 05

    Authorised staff · review, approve and retain the audit record

Private intelligence. Accountable decisions.

Limit access to customer, pricing and shipment records by team and purpose. Customs submissions, routing commitments and external updates require authorised review; cross-party sharing follows agreed permissions.

Controlled deployment

Choose on-premises, private cloud or air-gapped deployment to match your information-security requirements.

Permission-aware knowledge

Define which teams can access each document collection and workflow.

Human approval

Keep material decisions, submissions and external communications subject to authorised review.

Traceable outputs

Use source citations and audit records to support verification and accountability.

Choose the deployment your data requires

Keep commercial documents, customer information and operational knowledge in ARX. AERIX adds a governed hybrid route for approved non-sensitive language and public-information tasks, subject to partner and data-sharing requirements.

Private processing

Choose on-premises, private cloud or an air-gapped configuration according to your access, network and retention requirements.

Governed hybrid extension

Define eligible tasks and data boundaries before enabling AERIX. Connectivity and external processing are subject to your security review; ARX remains the core.

What a successful evaluation should demonstrate

Make shipment exceptions easier to investigate and keep reviewed communications aligned with operational records.

Less repeated preparation

Assess whether staff can find, reconcile and prepare relevant information with fewer manual handovers.

Reviewable decisions

Check that outputs link to approved sources and that reviewers can verify evidence, permissions and approval history. Agree acceptance criteria using your own workload; no fixed improvement is promised.

Frequently asked questions

Practical questions for your operational and security review.

Does this replace our existing systems?

No. The proposed workflows work with approved documents and agreed connections to existing systems. Integration scope, access and approval owners are established during scoping.

Do sensitive records have to go to the cloud?

Keep commercial documents, customer information and operational knowledge in ARX. AERIX adds a governed hybrid route for approved non-sensitive language and public-information tasks, subject to partner and data-sharing requirements.

Who approves the result?

Limit access to customer, pricing and shipment records by team and purpose. Customs submissions, routing commitments and external updates require authorised review; cross-party sharing follows agreed permissions.

What should we bring to a demo?

Bring your priority workflow, representative documents you are permitted to share, data-handling requirements and expected review steps. We can then discuss deployment fit and evaluation criteria without assuming unconfirmed integrations or performance.

Start with your priority workflow

Metis ARX and AERIX fit into existing systems and workflows rather than replacing them. Discuss your priority use cases, data connections and approval requirements with our team, and evaluate the approach against your own documents and operating environment.

Metis at a glance

ARX is the private AI core. AERIX extends it with policy-governed access to approved cloud AI. Sensitive workflows retain source citations, human approval and audit visibility.

Platform
Metis ARX · Metis AERIX
Category
Private and governed hybrid enterprise AI
Deployment
On-premises, air-gapped, private cloud; hybrid extension through AERIX
Document languages
DeepSight™: English, Traditional Chinese and Simplified Chinese
Industries
Logistics
Sales contact
enquiry@metis.info

Define your next step with Metis.

Discuss your operational priorities, deployment requirements and evaluation criteria with our team.

ISO/IEC 27001 certificationISO/IEC 42001 certification