Fragmented information
Purchase orders, invoices and supplier data need repeated reconciliation.
Private AI for retail.
Connect buying, store operations and customer service with private AI that turns business documents into actionable, reviewable information.
Book a demoGive every team a clearer view
Retail depends on understanding customers and having the right stock in the right place. Metis ARX and AERIX help combine sales, inventory and customer feedback into practical insights while streamlining back-office work.
Repeated coordination
Sales and inventory information does not always give teams a shared view of demand.
Evidence before action
Store and customer-service teams must keep answers aligned with approved policies.
Accountable review
Product content and personalised campaigns need commercial and privacy review.
How Metis ARX helps
The mandatory private core brings document processing, source-grounded knowledge and reviewable workflows into your environment. These are workflow applications to scope against your systems, not a replacement for them.
Procurement and supplier records
Problem: Purchase orders, invoices and supplier data need repeated reconciliation.
Approach: DeepSight™ structures purchase orders, invoices and supplier forms for comparison and review.
Benefit: Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
Store knowledge
Problem: Sales and inventory information does not always give teams a shared view of demand.
Approach: Contexia™ answers staff questions from approved product information, operating procedures and returns policies, with citations.
Benefit: Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
Campaign coordination
Problem: Store and customer-service teams must keep answers aligned with approved policies.
Approach: Summarise campaign briefs and organise requirements so teams can review messaging and execution consistently.
Benefit: Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
How Metis AERIX extends the private core
AERIX is the governed hybrid gateway, not a separate industry engine. ARX handles sensitive records and source retrieval; AERIX can route permitted non-sensitive parts of the following workflows, with policy controls and audit visibility. The routing scope is agreed during evaluation.
Customer-service preparation
Problem: Sales and inventory information does not always give teams a shared view of demand.
Approach: Classify enquiries and prepare source-grounded replies, with staff approving customer-facing responses. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.
Benefit: Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
Inventory and demand insights
Problem: Store and customer-service teams must keep answers aligned with approved policies.
Approach: Support demand forecasting, identify slow- and fast-moving products, and prepare evidence for merchandising and stock-allocation decisions. Teams validate recommendations against their trading context. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.
Benefit: Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
Product content and personalised campaigns
Problem: Product content and personalised campaigns need commercial and privacy review.
Approach: Draft product descriptions, organise product data updates and support tailored offers from approved information and permitted customer data. Marketing teams review content and targeting before publication. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.
Benefit: Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
One workflow. Private and hybrid together.
An illustrative sequence for scoping with your team. Connections, permitted data and approval owners are defined before deployment.
- 01
Supplier document and approved product information
- 02
ARX · extract and retrieve cited private evidence
- 03
AERIX · route only permitted public-safe assistance
- 04
ARX · assemble a source-linked draft
- 05
Authorised staff · review, approve and retain the audit record
Private intelligence. Accountable decisions.
Protect customer profiles, purchasing history and supplier terms. Use only permitted customer data for personalisation, with marketing review before publication. Forecasts support decisions; they do not guarantee demand or sales.
Controlled deployment
Choose on-premises, private cloud or air-gapped deployment to match your information-security requirements.
Permission-aware knowledge
Define which teams can access each document collection and workflow.
Human approval
Keep material decisions, submissions and external communications subject to authorised review.
Traceable outputs
Use source citations and audit records to support verification and accountability.
Choose the deployment your data requires
ARX keeps customer, sales and supplier information within a controlled private environment. AERIX can extend approved product-language tasks through the hybrid gateway while sensitive trading data remains private.
Private processing
Choose on-premises, private cloud or an air-gapped configuration according to your access, network and retention requirements.
Governed hybrid extension
Define eligible tasks and data boundaries before enabling AERIX. Connectivity and external processing are subject to your security review; ARX remains the core.
What a successful evaluation should demonstrate
Support more consistent store knowledge, better-prepared stock decisions and reviewed customer communications.
Less repeated preparation
Assess whether staff can find, reconcile and prepare relevant information with fewer manual handovers.
Reviewable decisions
Check that outputs link to approved sources and that reviewers can verify evidence, permissions and approval history. Agree acceptance criteria using your own workload; no fixed improvement is promised.
Frequently asked questions
Practical questions for your operational and security review.
Does this replace our existing systems?
No. The proposed workflows work with approved documents and agreed connections to existing systems. Integration scope, access and approval owners are established during scoping.
Do sensitive records have to go to the cloud?
ARX keeps customer, sales and supplier information within a controlled private environment. AERIX can extend approved product-language tasks through the hybrid gateway while sensitive trading data remains private.
Who approves the result?
Protect customer profiles, purchasing history and supplier terms. Use only permitted customer data for personalisation, with marketing review before publication. Forecasts support decisions; they do not guarantee demand or sales.
What should we bring to a demo?
Bring your priority workflow, representative documents you are permitted to share, data-handling requirements and expected review steps. We can then discuss deployment fit and evaluation criteria without assuming unconfirmed integrations or performance.
Start with your priority workflow
Metis ARX and AERIX fit into existing systems and workflows rather than replacing them. Discuss your priority use cases, data connections and approval requirements with our team, and evaluate the approach against your own documents and operating environment.
Metis at a glance
ARX is the private AI core. AERIX extends it with policy-governed access to approved cloud AI. Sensitive workflows retain source citations, human approval and audit visibility.
- Platform
- Metis ARX · Metis AERIX
- Category
- Private and governed hybrid enterprise AI
- Deployment
- On-premises, air-gapped, private cloud; hybrid extension through AERIX
- Document languages
- DeepSight™: English, Traditional Chinese and Simplified Chinese
- Industries
- Retail
- Sales contact
- enquiry@metis.info
Define your next step with Metis.
Discuss your operational priorities, deployment requirements and evaluation criteria with our team.
