Fragmented information
Asset manuals, inspections and maintenance histories are held in separate systems.
Governed AI for utilities.
Support asset, maintenance, customer and regulatory operations across power, water and gas networks with private AI that keeps critical infrastructure data secure.
Book a demoWhere utilities teams need support
Utility operators manage critical infrastructure, costly downtime and continuous reporting. Metis ARX and AERIX help bring asset data, maintenance logs, sensor alerts and field reports into clearer operational priorities.
Repeated coordination
Alerts and field reports need context before engineers can assess a fault.
Evidence before action
Crew schedules and work orders require coordination and authorised dispatch.
Accountable review
Regulatory reporting draws on operational evidence that must remain traceable.
How Metis ARX helps
The mandatory private core brings document processing, source-grounded knowledge and reviewable workflows into your environment. These are workflow applications to scope against your systems, not a replacement for them.
Asset and maintenance knowledge
Problem: Asset manuals, inspections and maintenance histories are held in separate systems.
Approach: Contexia™ answers engineers' questions from manuals, drawings and maintenance records, with citations to the exact source.
Benefit: Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
Field reports and forms
Problem: Alerts and field reports need context before engineers can assess a fault.
Approach: DeepSight™ turns inspection sheets, work orders and handwritten logs into structured, reviewable data.
Benefit: Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
Customer operations
Problem: Crew schedules and work orders require coordination and authorised dispatch.
Approach: Classify enquiries and draft replies from approved content, with staff approving before sending.
Benefit: Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
How Metis AERIX extends the private core
AERIX is the governed hybrid gateway, not a separate industry engine. ARX handles sensitive records and source retrieval; AERIX can route permitted non-sensitive parts of the following workflows, with policy controls and audit visibility. The routing scope is agreed during evaluation.
Regulatory reporting
Problem: Alerts and field reports need context before engineers can assess a fault.
Approach: Assemble evidence and draft reports from source data, with a full audit trail for review. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.
Benefit: Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
Outage and fault analysis
Problem: Crew schedules and work orders require coordination and authorised dispatch.
Approach: Group related alerts, surface potential causes and highlight maintenance priorities from available operational data for engineers to assess. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.
Benefit: Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
Maintenance and crew planning
Problem: Regulatory reporting draws on operational evidence that must remain traceable.
Approach: Support predictive maintenance analysis, prepare work orders and suggest field-service schedules. Authorised operators approve dispatch and all critical actions. Keep record-specific processing in ARX; use AERIX only for approved public-safe drafting or general-language assistance.
Benefit: Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
One workflow. Private and hybrid together.
An illustrative sequence for scoping with your team. Connections, permitted data and approval owners are defined before deployment.
- 01
Inspection report and related asset records
- 02
ARX · extract and retrieve cited private evidence
- 03
AERIX · route only permitted public-safe assistance
- 04
ARX · assemble a source-linked draft
- 05
Authorised staff · review, approve and retain the audit record
Built for critical infrastructure
Separate operational-network data from public tasks. Engineers and authorised operators retain control of dispatch, infrastructure changes and safety decisions; AI prepares evidence rather than operating equipment.
Air-gapped deployment
Suitable for operational networks that must stay separated from the internet.
Approval gates
Operational and safety decisions stay with authorised staff.
Audit and access control
Role-based access and immutable logs for every action.
Choose the deployment your data requires
ARX can support on-premises or air-gapped operational environments. Where hybrid access is permitted, AERIX routes approved public-safe tasks without making cloud connectivity a dependency for sensitive work.
Private processing
Choose on-premises, private cloud or an air-gapped configuration according to your access, network and retention requirements.
Governed hybrid extension
Define eligible tasks and data boundaries before enabling AERIX. Connectivity and external processing are subject to your security review; ARX remains the core.
What a successful evaluation should demonstrate
Bring maintenance evidence and operational priorities into a consistent review, supporting clearer handovers and reporting.
Less repeated preparation
Assess whether staff can find, reconcile and prepare relevant information with fewer manual handovers.
Reviewable decisions
Check that outputs link to approved sources and that reviewers can verify evidence, permissions and approval history. Agree acceptance criteria using your own workload; no fixed improvement is promised.
Frequently asked questions
Practical questions for your operational and security review.
Does this replace our existing systems?
No. The proposed workflows work with approved documents and agreed connections to existing systems. Integration scope, access and approval owners are established during scoping.
Do sensitive records have to go to the cloud?
ARX can support on-premises or air-gapped operational environments. Where hybrid access is permitted, AERIX routes approved public-safe tasks without making cloud connectivity a dependency for sensitive work.
Who approves the result?
Separate operational-network data from public tasks. Engineers and authorised operators retain control of dispatch, infrastructure changes and safety decisions; AI prepares evidence rather than operating equipment.
What should we bring to a demo?
Bring your priority workflow, representative documents you are permitted to share, data-handling requirements and expected review steps. We can then discuss deployment fit and evaluation criteria without assuming unconfirmed integrations or performance.
Start with your priority workflow
Metis ARX and AERIX fit into existing systems and workflows rather than replacing them. Discuss your priority use cases, data connections and approval requirements with our team, and evaluate the approach against your own documents and operating environment.
Metis at a glance
ARX is the private AI core. AERIX extends it with policy-governed access to approved cloud AI. Sensitive workflows retain source citations, human approval and audit visibility.
- Platform
- Metis ARX · Metis AERIX
- Category
- Private and governed hybrid enterprise AI
- Deployment
- On-premises, air-gapped, private cloud; hybrid extension through AERIX
- Document languages
- DeepSight™: English, Traditional Chinese and Simplified Chinese
- Industries
- Utilities
- Sales contact
- enquiry@metis.info
Define your next step with Metis.
Discuss your operational priorities, deployment requirements and evaluation criteria with our team.
